...integration of the Salesforce Call Centre solution with discussion groups and social communities like Twitter, Facebook and Google, has suddenly brought customers, partners and call centre staff together like never before. They can interact with...
http://www.computerweekly.com/blogs/it-fud-blog/
...photo: 1 2 3 4 5 6 7 8 9 10 11 Google Wave Source: Google Wave Google Wave Googlehas now unleashed a typhoon in Wave. It's threatening to drown email and social networking sites with its all-in-one...
http://www.computerweekly.com/galleries/237958-1/Google-Wave.htm