Results for the tag, desk managers.

Find the latest news and information on desk managers from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - DESK MANAGERS

...as their male counterparts. This is a perception it is not the case in reality." The survey of 257 IT Service Desk Managers, IT Service Desk Team Leaders and Service Desk Analysts found that men were more likely to demand a pay increase compared... http://www.computerweekly.com/Articles/2008/12/03/233712/service-desk-woman-paid-less-than-men.htm
...increasing number of people are moving between sites." SDI's Kendall believes the imperative is for IT service desk managers to take a step back from the day-to-day hurly-burly and look at incident resolution in the context of change... http://www.computerweekly.com/Articles/2008/11/27/233607/how-to-change-the-business-via-the-it-service-desk.htm
...certification There are several routes you could take. Many companies recruiting for junior service delivery or service desk managers' roles would value your ITIL qualifications. However, given your current experience of managing service desk staff... http://www.computerweekly.com/Articles/2007/02/27/222116/Next-move-How-do-I-move-into-management.htm
...project planning. New research from helpdesk supplier, Touchpaper suggests that, "Nearly half, (47%) [of help desk managers] are not involved in crucial IT projects from the start, but are then expected to support them." The business... http://www.computerweekly.com/Articles/2002/02/14/185189/dont-shut-out-the-head-of-the-helpdesk.htm

All ResultsNews and blogs from the web - DESK MANAGERS

All ResultsOther content from the web - DESK MANAGERS

...into the service desk, Avocent’s LANDesk product line is helping to solve IT complexities for everyone from service desk managers to IT directors. “The ability for us to have even quicker response times through a browser, from anywhere with... http://www.itbinternet.com/pr/30123
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