Results for the tag, customer view.

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SMEs Specsavers adopts CRM platform for single customer view Specsavers has deployed a customer relationship management system from Infor to improve customer visibility in its call centre... http://www.computerweekly.com/Articles/2008/01/02/228702/specsavers-adopts-crm-platform-for-single-customer-view.htm
...integration gives Ultralase single customer view In order to engage both online...communication system gain a single customer view of customers over multi-channel...communications, delivering a single customer view of multi-channel communication... http://www.computerweekly.com/Articles/2009/05/11/235968/commsemail-integration-gives-ultralase-single-customer.htm
...Enterprise Software Alliance overhaul gives single customer view Alliance & Leicester has announced plans to replace...back-office efficiencies and give the bank a single customer view. The bank will spend the first year of the programme... http://www.computerweekly.com/Articles/2006/10/10/219000/alliance-overhaul-gives-single-customer-view.htm
... In a nutshell, a single customer view would allow banks to save money...of the customer, to a single customer view," says an Abbey spokesman...have been expanding our single customer view over a number of years and will... http://www.computerweekly.com/Articles/2008/03/05/229722/the-long-voyage-to-data-paradise.htm
Software Council integrates CRM for single customer view Southwark Council is conducting a major analysis... The London borough council achieved the single customer view by integrating its customer relationship management... http://www.computerweekly.com/Articles/2006/05/23/216019/council-integrates-crm-for-single-customer-view.htm
...eventually decommissioning Specsavers' IT. Read more about Specsavers' IT: Specsavers rolls out open source employee access system>> Specsavers adopts CRM platform for single customer view>> GVL5-20090106.1 http://www.computerweekly.com/Articles/2008/10/13/232626/specsavers-signs-fujitsu-siemens-computers-for-global.htm
Register | Login £1bn for single customer view could be money well spent for banks Mark Dunleavy Monday 12 January 2009 12:10 News that the Financial Services Authority... http://www.computerweekly.com/Articles/2009/01/13/234173/1631bn-for-single-customer-view-could-be-money-well-spent-for.htm
...improve the return on its marketing and sales campaigns. In just seven weeks, SAS was able to build a consolidated customer view, which was used to run several successful marketing campaigns. The best results were seen in the tax and finance... http://www.computerweekly.com/Articles/2007/12/18/228644/wolters-kluwer-boosts-efficiency-with-sas-business-intelligence.htm
... Retail chains lack unified customer view Most retailers lack a single...preventing them from creating a single customer view across different channels. ...director David Llamas said the single customer view would cause the total cost of... http://www.computerweekly.com/Articles/2006/03/14/214771/retail-chains-lack-unified-customer-view.htm
...It moves us from silo-based product systems, where we do not have a single view of the customer, to a single customer view. We will be able to bundle more specific information to them, reducing duplication and the number of communications... http://www.computerweekly.com/Articles/2007/12/04/228426/abbey-targets-cost-and-service-gains-from-it-overhaul.htm

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