Results for the tag, customer services.

Find the latest news and information on customer services from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CUSTOMER SERVICES

Service Oriented Architecture (SOA) and Web Services Banks use Twitter for customer services US banks are already using Twitter as a way of staying in touch with customers, potential customers and the general public... http://www.computerweekly.com/Articles/2009/04/02/235506/banks-use-twitter-for-customer-services.htm

...we list the financial services companies with the most followers on Twitter. These ten all use Twitter to provide customer services. The research was carried out by consultancy Visible-Banking, which specialises in social media in banking... http://www.computerweekly.com/galleries/237042-1/10-ETrade-has-2406-Twitter-followers.htm

Legislation and Regulation Suffolk councils reap the rewards of shared customer services initiative Suffolk County Council and Mid Suffolk District Council are sharing all their front-line services after moving... http://www.computerweekly.com/Articles/2006/07/04/216798/suffolk-councils-reap-the-rewards-of-shared-customer-services.htm

...Financial Services Club, says the new banks must engage with social media if they are to harness new ways of providing customer services. "There only seems to be one bank with social media and that is First Direct. None of the main banks use blogging... http://www.computerweekly.com/Articles/2009/11/06/238450/how-will-the-uks-new-banks-look.htm

Legislation and Regulation US government launches central customer services department The US General Services Administration (GSA) has launched the "first comprehensive customer service department... http://www.computerweekly.com/Articles/2003/07/31/196335/us-government-launches-central-customer-services-department.htm

...centre products with Salesforce.com's latest cloud service for small and medium-sized companies to run their customer services completely in the cloud. GVL5-20091006.1 http://www.computerweekly.com/Articles/2009/11/05/238425/cisco-reports-13-drop-in-sales.htm

IT Services and Outsourcing Nationwide outsources credit card processing and customer services The Nationwide Building Society has outsourced the processing of its credit card portfolio to TSYS. TSYS will also build... http://www.computerweekly.com/Articles/2007/09/11/226690/nationwide-outsources-credit-card-processing-and-customer.htm

...or FedEx if the strike goes ahead. "This is going to seriously impact our bottom line," said Gareth Jones, customer services manager at Webtogs. "But our primary concern is not to let our customers down. We are going to bite the bullet... http://www.computerweekly.com/Articles/2009/10/15/238151/postal-strike-could-cost-online-retailers-220m.htm

...in the next year. Simon Moores is Conservative district councillor for Westgate-on Sea, cabinet member for customer services and vice chairman (policy development) at The Conservative Technology Forum http://www.computerweekly.com/Articles/2009/08/28/237482/Public-service-IT-faces-budget-challenges.htm

Security Alerts Twitter phishing attack disguised as BT BT's customer services' Twitter account has been used to spread a phishing attack. Twitter users have been claiming that BT Care has been hacked... http://www.computerweekly.com/Articles/2009/10/30/238357/twitter-phishing-attack-disguised-as-bt.htm

All Other Computer Weekly Results

...Securities International Raises Customer Services to New Heights With Cisco Unified...innovative applications and customer services at the newly opened CITIC Securities...Mongkok branch. The enhanced customer services enabled by Cisco(R) Unified... http://www.zibb.com/article/5518021/CITIC+Securities+International+Raises+Customer+Services+to+New+Heights+With+Cisco+Unified+Communications+System+and+Macroview+s+LUCAS+Application+Suite