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Where did all the data go?
...identify issues around data security for a particular customer database - where do you begin? There are numerous places...matter? Absolutely it does. Every record in that customer database has cost you pounds and dollars to collect. Every... http://www.computerweekly.com/blogs/stuart_king/2007/12/ive-been-trying-the-make.html
CRM solutions – Essential Guide
...companies of all sizes to sell the right products at the right time to the right customers. By creating and mining a customer database, CRM software can help businesses to work out who the high value customers are, and their buying habits. By... http://www.computerweekly.com/Articles/2009/08/04/237173/crm-solutions-essential-guide.htm
Hackers break in to BitDefender's customer database
Risk Management Hackers break in to BitDefender's customer database Yet another major security vendor has had a customer database accessed by hackers. Hackers have accessed customer details from a Portuguese... http://www.computerweekly.com/Articles/2009/02/12/234777/hackers-break-in-to-bitdefenders-customer-database.htm
HSBC network failure meant no cash for customers
...were affected because their details reside on the same database as business customers. "All services use the same customer database, so if you have a failure at one point it can bring down other points of the network," said a spokesman. ... http://www.computerweekly.com/Articles/2009/06/02/236260/hsbc-network-failure-meant-no-cash-for-customers.htm
Gateshead Council implements single customer database to simplify services
Software Gateshead Council implements single customer database to simplify services Gateshead Council has implemented a customer relationship management (CRM) application to enable a single... http://www.computerweekly.com/Articles/2006/01/31/213911/gateshead-council-implements-single-customer-database-to-simplify.htm
HSBC update causes card payment downtime
...were affected because their details reside on the same database as business customers. "All services use the same customer database, so if you have a failure at one point it can bring down other points of the network," said the spokesman. ... http://www.computerweekly.com/Articles/2008/02/25/229558/hsbc-update-causes-card-payment-downtime.htm
T-Mobile on the virtual line to rapid expansion
...retail outlets. Its central server runs a JDA merchandising system linked to an IBM DB/2 database and a separate customer database. Three Linux partitions are used to run Lotus Domino e-mail software, links to PC servers running credit card... http://www.computerweekly.com/Articles/2006/12/15/220710/t-mobile-on-the-virtual-line-to-rapid-expansion.htm
Dunfermline Building Society appoints Graeme Hardie as IT general manager
...efficient running of all the society's IT systems. Hardie will be looking after the branch network and the customer database of Scotland's largest mutual lender, with over 250,000 customers across the UK. Dalziel said of the appointment... http://www.computerweekly.com/Articles/2007/12/04/228439/dunfermline-building-society-appoints-graeme-hardie-as-it-general.htm
BT set to cut queues at Prudential
...operator. At Prudential, the Queuebuster product is linked to a Forefront call centre system, which links to a customer database that connects to the company's back-end systems. John Worth, chief information officer at Prudential... http://www.computerweekly.com/Articles/2005/09/13/211735/bt-set-to-cut-queues-at-prudential.htm
M&S whistleblower has to wait for result of appeal
...another two weeks for a more thorough investigation of the circumstances." Goode was in charge of M&S's customer database when he was sacked for gross misconduct for revealing details of a controversial proposed cap on redundancy payments... http://www.computerweekly.com/Articles/2008/09/30/232511/ms-whistleblower-has-to-wait-for-result-of-appeal.htm
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Fired employees would take with them password list, RandD plans and customer database
...would take with them password list, R&D plans and customer database (03/07/2009) Despite a sharp rise in data...information: Type of Information / 2009 / 2008 Customer Database / 47% / 35% Email Server Admin Account / 47... http://www.securitypark.co.uk/security_article263211.html
Customer Database Analysis Software from Neusciences Powered by OpenViz from Advanced Visual Systems
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Man Charged in Maserati Customer Database Hack (September 22 & 23, 2008)
Counter Strike firm in credit card hack claim
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Network Security Podcast
...selling billions of dollars worth of stolen information, illicit services Canadian IT exec accused of stealing customer database There is always a back story ... - Richard dig's into the Canadian IT story Direct download: nsp-120208... http://mckeay.libsyn.com/
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