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Results for the tag, customer communications.

Find the latest news and information on customer communications from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CUSTOMER COMMUNICATIONS

Comms/email integration gives Ultralase single customer view
...Ultralase’s existing CRM system, the new solution from Communicator Corp will automate the company’s customer communications, delivering a single customer view of multi-channel communication routes and tracking contact data throughout... http://www.computerweekly.com/Articles/2009/05/11/235968/commsemail-integration-gives-ultralase-single-customer.htm
Insurance firms must treat customers fairly from end of December
...technology to help it adhere to TCF compliance. Last year it bought software from Thunderhead to enable it to manage customer communications across various channels such as voice, mail and the web. This helped it provide consumers with clear information... http://www.computerweekly.com/Articles/2008/12/01/233646/insurance-firms-must-treat-customers-fairly-from-end-of.htm
Liverpool Victoria adopts more efficient customer document platform
...messaging formats, Thunderhead is designed to enable business users to control the development and maintenance of customer communications, and is based on open standards architecture. The resulting benefits include reduced costs by simplifying... http://www.computerweekly.com/Articles/2007/04/03/222854/liverpool-victoria-adopts-more-efficient-customer-document.htm
Information management software helps council see the light
...for all information relating to the service, including detailed lighting unit history, contractor data and customer communications. "Mayrise already provides an integrated system for recording asset information in our maintenance and... http://www.computerweekly.com/Articles/2008/03/26/229986/information-management-software-helps-council-see-the.htm
David Lacey's IT Security Blog
...to meet the increasingly demanding legal and compliance requirements, which might for example require all customer communications and staff emails to be reconstructed many years hence. Technology is not a constraint these days. The devices... http://www.computerweekly.com/blogs/david_lacey/managing-the-human-dimension/
Deloitte Fast 50 shows tech suppliers unafraid of credit crunch
...company's software enables firms to manage customer communications across various channels such as voice, e...them comply with regulations relating to how customer communications are managed. "The 2008 Deloitte Fast 50... http://www.computerweekly.com/Articles/2008/10/24/232832/deloitte-fast-50-shows-tech-suppliers-unafraid-of-credit-crunch.htm
Employee monitoring - has Big Brother arrived? (David Lacey's IT Security Blog)
...to meet the increasingly demanding legal and compliance requirements, which might for example require all customer communications and staff emails to be reconstructed many years hence. Technology is not a constraint these days. The devices... http://www.computerweekly.com/blogs/david_lacey/2006/11/employee-monitoring---has-big-brother-arrived-.html
Norwich Union deploys document automation system
...document production. The Norwich Union system is also being used to improve the quality and effectiveness of customer communications. Using Dialogue, Norwich Union says it will give customers high-quality and increasingly personalised... http://www.computerweekly.com/Articles/2008/01/09/228834/norwich-union-deploys-document-automation-system.htm
Employee monitoring - has Big Brother arrived?
...to meet the increasingly demanding legal and compliance requirements, which might for example require all customer communications and staff emails to be reconstructed many years hence. Technology is not a constraint these days. The devices... http://www.computerweekly.com/blogs/david_lacey/2006/11/employee_monitoring_-_has_big_brother_arrived_.html
Personalised comms increasingly important in financial services to keep customers
...Personalised comms increasingly important in financial services to keep customers Personalised and customised customer communications are increasingly important to maintain and grow relationships in the financial services sector. EMC commissioned... http://www.computerweekly.com/Articles/2008/05/07/230584/personalised-comms-increasingly-important-in-financial-services-to-keep.htm
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All ResultsNews and blogs from the web - CUSTOMER COMMUNICATIONS

RR DONNELLEY'S GLOBAL DOCUMENT SOLUTIONS LAUNCHES TRANSPROMO AUDIT TO MAXIMISE IMPACT AND REDUCE COST OF CUSTOMER COMMUNICATIONS
...IMPACT AND REDUCE COST OF CUSTOMER COMMUNICATIONS Published 24th September...IMPACT AND REDUCE COST OF CUSTOMER COMMUNICATIONS White Paper Outlines...outsourcing services for customer communications management announced today... http://www.itbinternet.com/pr/32951
Mail-order companies speed up customer communications
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Stop the leak: Rights management survey confirms route to properly protecting content
e-Messaging Solution Delivers Improved Customer Communications for Thomas Cook
Was Microsoft's e-mail message spam?
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All ResultsOther content from the web - CUSTOMER COMMUNICATIONS

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
...Experience: Advantages of Customer Communications Management Topics...personalized and unified customer communications, across today...moving to an integrated Customer Communications Management (CCM) strategy... http://whitepapers.zdnet.com/abstract.aspx?docid=1179933
Electronic Document Management for Customer Communications Billing
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Freelance Independant Consultant - Business/Sales/Technology | London, Greater London, UK | £66.67 per hour
RR DONNELLEY'S GLOBAL DOCUMENT SOLUTIONS LAUNCHES TRANSPROMO AUDIT TO MAXIMISE IMPACT AND REDUCE COST OF CUSTOMER COMMUNICATIONS
CosmoCom: Unified Contact Center Technology for Unified Customer Communications (Consolidated,
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