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All ResultsResults from Computer Weekly - CRM TECHNOLOGY

Smart meters shift green drive to demand side
...a less commoditized, more bespoke business model, requiring new customer service skills and fresh investment in CRM technology? Will other players from outside the utilities sector enter the market for valued added services? Crucial to... http://www.computerweekly.com/Articles/2009/05/26/236156/smart-meters-shift-green-drive-to-demand-side.htm
EDS and Microsoft to jointly offer CRM systems to enterprises
...partnership with Microsoft. EDS said firms would be able to deploy Microsoft Dynamics CRM on company premises or use EDS hosting and business process outsourcing services to support the CRM technology. QHS5-20090106.1 http://www.computerweekly.com/Articles/2008/03/13/229845/eds-and-microsoft-to-jointly-offer-crm-systems-to-enterprises.htm
Data Storage Software News | ComputerWeekly.com
...contained... Full Article Measuring ROI from CRM POSTED: Fri, 20 Nov 2009 10:26:00 GMT The promise of CRM technology lies in improved marketing, customer satisfaction and increased sales productivity: all can have direct impact on... http://www.computerweekly.com/software/storage-software
Mobile sales software drives efficiency
...competitive edge, Sykes-Pickavant decided to empower its field-based sales force with integrated sales intelligence and CRM technology on their mobile devices, equipping them with all the necessary sales information, buying alerts and customer history... http://www.computerweekly.com/Articles/2008/12/08/233772/mobile-sales-software-drives-efficiency.htm
Staff misuse may reduce CRM benefits
...medium-sized UK companies have lost customers directly because of their poor use of customer relationship management (CRM) technology, according to a survey of 100 sales directors. The survey by Loudhouse Research for Microsoft Dynamics also... http://www.computerweekly.com/Articles/2006/07/18/216967/staff-misuse-may-reduce-crm-benefits.htm
CRM strategies for SMBs
...task for SMBs. Read the full tip here 3. CRM heeds to SMB call CRM buyers at SMBs have long waited for CRM technology to mature and for prices to fall. Alas, CRM is here. Read the full tip here 4. Nine steps for successful... http://www.computerweekly.com/Articles/2007/10/10/227308/crm-strategies-for-smbs.htm
CRM investment continues despite dissatisfaction
...or changes to their CRM implementations to realise more benefits. Respondents said the top reason for adopting CRM technology was to provide better strategic information to functional areas in the business such as sales and marketing. This... http://www.computerweekly.com/Articles/2007/07/17/225589/crm-investment-continues-despite-dissatisfaction.htm
Housing body integrates CRM with back office
...2007 02:37 Hounslow Homes, which manages 16,500 homes for the London Borough of Hounslow, has integrated CRM technology with its back office systems. The system is designed to allow customer service advisers to search customers... http://www.computerweekly.com/Articles/2007/02/22/221974/housing-body-integrates-crm-with-back-office.htm
It is dedicated to providing IT professionals with the best information, the best knowledge and the...
...collected, but it is also about the organisation and interpretation of that data. Therefore, you can not just rely on CRM technology alone; you must be willing to adapt your business to the needs of your customers. From the customer’s point... http://www.computerweekly.com/DowntimePDF/Buyers_guide/CRM_Software_buyers_guide_styled.pdf
Google and Salesforce.com to partner, says report
...offering to customers could integrate Google online services such as e-mail and instant messaging with Salesforce’s CRM technology. Google and Salesforce.com have not so far confirmed the reported collaboration, although as many executives... http://www.computerweekly.com/Articles/2007/05/21/223996/Google-and-Salesforce.com-to-partner-says-report.htm
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All ResultsNews and blogs from the web - CRM TECHNOLOGY

Mizuho rolls out Teradata CRM technology
...41 Mizuho rolls out Teradata CRM technology Japan's Mizuho Bank has...customer relationship management (CRM) technology from Teradata to support its...11/07 RBC rolls out Teradata CRM technology 23/08/07 Bank of Shanghai... http://www.finextra.com/fullstory.asp?id=18163
The CRM Consultant: CRM technology selection...
Differentiation breeds success
Banks in Europe and the Middle East Plan to Invest in CRM Technology
Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head | Social CRM: The Conversation |
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All ResultsOther content from the web - CRM TECHNOLOGY

Client Relationship Management for Asset Managers - Build Relationship Capital Using CRM Technology
...Build Relationship Capital Using CRM Technology Client Relationship Management...Build Relationship Capital Using CRM Technology This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers... http://www.insight24.com/webcasts/content-171832_1
Crm Technology Training Courses White Papers, Crm Technology Training Courses Software, Crm
Quality Assurance Manager IT jobs in South East
Voices of CRM — A SearchCRM.com podcast
SAP Asia Pacific Japan - CRM Technology & Channel
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