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Network Infrastructure North-east councils deploy shared CRM system to cut costs Castle Morpeth and Alnwick councils in the north-east have begun using a shared customer relationship management... http://www.computerweekly.com/Articles/2008/02/19/229469/north-east-councils-deploy-shared-crm-system-to-cut.htm
...to get a medical diagnosis over the telephone from a call centre operator and receive a prescription. It is basically a CRM system for prescribing Tamiflu remotely. Bookmark and Share Tags: NHS Direct Swine Flu Tamiflu Posted by... http://www.computerweekly.com/blogs/it-fud-blog/2009/07/can-it-be-used-to-curb-the-spr.html
Enterprise Software CRM system pays for itself 'in first month... The Geac Opportunity Management CRM system runs on an IBM iSeries 820 server...less than £20,000. The new CRM system gives the Consortium's 50 buyers... http://www.computerweekly.com/Articles/2006/02/21/214346/crm-system-pays-for-itself-in-first-month.htm
...works? One example floated at Media140 was car manufacturer BMW, which wanted a customer relationship management (CRM) system for managing a database of customers that the company wants to engage with in the long term. Just because applications... http://www.computerweekly.com/Articles/2009/10/30/238362/media140-opportunities-challenges-and-benefits-of-social.htm
Register | Login Vodafone upgrades CRM system for enterprise business by Antony Savvas Wednesday...02:58 Vodafone has completed an overhaul of its CRM system that serves enterprise customers. Martin Dawes Systems... http://www.computerweekly.com/Articles/2009/02/20/223728/Vodafone-upgrades-CRM-system-for-enterprise-business.htm
...from the UK. Originally from the Czech Republic, he got onto CA's internal training programme, having worked on a CRM system previously. "The first few months were the hardest," he says. But now, within two months or so, trainees understand... http://www.computerweekly.com/Articles/2009/09/18/237770/plugging-the-mainframe-skills-gap.htm
Enterprise Software Sage releases its latest CRM system, Sage 200 Accounting software specialist Sage has...key=GS_TOPIC" target="_blank"> Sage's CRM system is being built on the foundation of its MMS financials... http://www.computerweekly.com/Articles/2007/08/01/225950/sage-releases-its-latest-crm-system-sage-200.htm
...complete contact centre in the cloud. The Customer Interaction Cloud combines Salesforce.com's Service Cloud 2 CRM system with Cisco's unified communications system. This allows customers to use the salesforce.com CRM application as... http://www.computerweekly.com/Articles/2009/10/06/238003/cisco-and-salesforce.com-put-sme-customers-in-the-cloud.htm
Software Liverpool council CRM system wins national award Liverpool City Council has won...example, by tracking refuse collections using its Oracle CRM system, the council could measure the effectiveness of the... http://www.computerweekly.com/Articles/2002/11/01/190704/liverpool-council-crm-system-wins-national-award.htm
...through the supplier community. For this is a case about deceit. BSkyB claims that EDS was deceptive in overselling its CRM system, by describing the system as "proven" when it was not, by overstating its capabilities in relation to resources and... http://www.computerweekly.com/Articles/2009/09/08/237596/eds-v-sky-the-most-significant-judgement-in-an-it-case.htm

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