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All ResultsResults from Computer Weekly - CRM PROJECTS

White paper: Front-to-back-office integration: The final piece in the customer-centricity jigsaw
...meaningful intelligence which can then be acted upon to develop and maintain profitable customer relationships. Some CRM projects, however, have left users feeling under whelmed by what the results, particularly where enhancements to customer... http://www.computerweekly.com/Articles/2009/11/19/239097/White-paper-Front-to-back-office-integration-The-final-piece-in-the-customer-centricity.htm
Business metrics software can combat recession, says Gartner
... Keep it simple Businesses should look at simple CRM projects focusing on two to three business functions with payback...12 months. The study, based on research of 1,000 CRM projects, found only one in five lasted more than 24 months... http://www.computerweekly.com/Articles/2008/03/20/229939/business-metrics-software-can-combat-recession-says.htm
Don't rush into CRM projects, says Gartner
Software Don't rush into CRM projects, says Gartner A huge 80% of customer relationship management (CRM) projects in Europe will fail by 2003, research...Gartner Group, claims 65% of CRM projects currently fail and that the figure... http://www.computerweekly.com/Articles/2001/06/08/180777/dont-rush-into-crm-projects-says-gartner.htm
Get real value from real-time systems
...become unhappy with their new role, which leads to attrition. "Real time analytics projects are very similar to CRM projects in that most are not technical failures, but organisational ones. There is no point having information at your fingertips... http://www.computerweekly.com/Articles/2007/12/24/228578/get-real-value-from-real-time-systems.htm
Three-quarters of European firms to expand CRM projects this year, says Gartner
Register | Login Three-quarters of European firms to expand CRM projects this year, says Gartner Antony Savvas Thursday 29 January 2009 12:42 More than three quarters of European customer... http://www.computerweekly.com/Articles/2009/01/29/234498/Three-quarters-of-European-firms-to-expand-CRM-projects-this-year-says.htm
The whats and whys of customer management for SMBs
...vendor Salesforce.com, 50% of CRM projects started during this time never went...quick CRM wins. “Traditional CRM projects took more than two years on average...software roll-outs and costly CRM projects has also opened the CRM market... http://www.computerweekly.com/Articles/2006/02/08/214118/the-whats-and-whys-of-customer-management-for-smbs.htm
Maximising the benefits from CRM
...listen now >> Listen to our podcast now to learn how to avoid the mistakes and deliver success in the deployment of CRM projects There are many benefits that CRM can bring to a company. CRM by definition improves business relationships, bolsters... http://www.computerweekly.com/Articles/2008/02/21/226121/Maximising-the-benefits-from-CRM.htm
Remote possibilities increase for CRM
...about 48 hours. Teresa Jones, senior researcher at the Butler Group, said, "This contrasts with the big on-site CRM projects which take a long time to set up and start. "The result is that the company gets no value from its investment for... http://www.computerweekly.com/Articles/2006/03/07/214526/remote-possibilities-increase-for-crm.htm
Think long-term on CRM, users told
...also told delegates at the firm's annual CRM conference that there was likely to be a new wave of build-your-own CRM projects undertaken this year, because less than 60% of current packaged applications met the specific requirements of companies... http://www.computerweekly.com/Articles/2007/03/09/222343/Think-long-term-on-CRM-users-told.htm
Synchronisation Technology for Mobile CRM Users
...white paper to see how to evaluating a solution’s synchronisation systemcan help avoid problems that have doomed many CRM projects to failure. GVL6-20091006.1 http://www.computerweekly.com/Articles/2007/08/10/226151/synchronisation-technology-for-mobile-crm-users.htm
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All ResultsNews and blogs from the web - CRM PROJECTS

Defeat The Hidden Enemy of CRM Projects: Scope Creep
...Center Expert view Defeat The Hidden Enemy of CRM Projects: Scope Creep The evils of scope creep can do in...Data Center Articles Defeat The Hidden Enemy of CRM Projects: Scope Creep Hybrid Clouds the Way to Go Go Virtual... http://www.cio.com/article/498214/Defeat_The_Hidden_Enemy_of_CRM_Projects_Scope_Creep
The CRM Consultant: CRM projects and user adoption....
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Contact centres demonstrating more value
Customer Relationship Management: Return on Investment in Customer Relationship Management (CRM) projects
Microsoft Dynamics CRM Team Blog : VPC Development Environment for CRM Projects
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Siebel CRM projects: Choosing a consultant
Home > Siebel CRM projects: Choosing a consultant Tip: EMAIL THIS Siebel CRM projects: Choosing a consultant 13 Jul 2004 | Sue Hildreth, Contributor Digg This! StumbleUpon Toolbar StumbleUpon Bookmark with Delicious... http://searchcrm.techtarget.com/generic/0,295582,sid11_gci1270149,00.html
Core CRM :: CRM Projects | CRM Implementation | CRM Solutions
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Freelance Software Services Manager | North Ferriby, East Riding Of Yorkshire, UK | £77.78 per hour
8 Trends of Successful CRM Projects
Unica Helps Partners Show Faster ROI On CRM Projects - IT Channel - IT Channel News by CRN and
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GVL5-20091008.5