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...several times before asking the helpdesk because the wait time is too long and half the support staff don't understand the company sites and admin systems. If there is also a third-party provider off-site, forget it - the queue goes on forever... http://www.computerweekly.com/Articles/2007/05/22/223962/your-shout-it-support-records-management-perimeter.htm
...Archive Top hosting firms revealed DataPipe and Rackspace were the most reliable hosting company sites for October 2007, followed closely by Seeweb. Performance figures - including outage rates - from... http://www.computerweekly.com/Articles/2007/11/19/228190/top-hosting-firms-revealed.htm
...quality of service. The VPN uses the MPLS quality of service technology to support secure communications between 11 company sites. The company was created by the merger of two companies in 2002, which brought together inherited... http://www.computerweekly.com/Articles/2005/04/13/209393/IP-VPN-improves-service-quality.htm
... Martin Cole, Accenture's global managing partner for outsourcing, claimed Accenture's India facilities are the only company sites offer voice-based BPO services to clients. The largest staff additions will be for the BPO, call centre and IT... http://www.computerweekly.com/Articles/2003/12/04/199065/Accenture-doubles-India-staff-to-10000.htm
...maintaining the same staff numbers,’ says Auker. Other benefits include free ‘phone calls across the three company sites and a single UK ‘phone reception point for incoming calls. Moreover, Damart no longer has to pay external fees... http://www.computerweekly.com/Articles/2006/06/22/216583/the-potential-of-convergence-for-smes.htm
...a major speech technology infrastructure supplier has already garnered about $100m (£56m) in sales to voice-enable company sites, according to Meisel. However, a spokesperson for Siebel Systems said that it has had a voice solution... http://www.computerweekly.com/Articles/2004/09/02/204830/SAP-to-speech-enable-applications.htm
...about anywhere you can think of. The 30,000 sites it covers include leading international newspapers and even private company sites. Community password sites like Bugmenot collects password from anyone who wishes to volunteer them... http://www.computerweekly.com/Articles/2004/11/12/206658/Thought-for-the-dayltbrgtThieves39-charters.htm
...abrasives manufacturer Sia Abrasives Holding AG, said his company had chosen Global One's MPLS VPN service to connect company sites in ten countries. Wethli hired a consulting firm to recommend a list of service providers and then selected... http://www.computerweekly.com/Articles/2001/05/11/180156/MPLS-networking-technology-makes-move-on-frame-relay.htm

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