Results for the tag, common support.

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All ResultsResults from Computer Weekly - COMMON SUPPORT

...transfer from supporting individual services into a common support service within a single organisation. Transferring...Glasgow, Newcastle and Surrey have already set up common support services for their front-line departments. However... http://www.computerweekly.com/Articles/2006/12/01/220301/staff-resistant-to-large-scale-change-say-councils.htm

...Hitachi and EMC, to facilitate tight coupling of Windows 2000 with the underlying hardware, and also to provide common support. "We're providing single points of contact by building joint support teams with these vendors," says McGraph... http://www.computerweekly.com/Articles/2000/07/06/175482/missing-ingredients.htm

...We have wrested control of a formerly sprawling, disparate system." Forsberg said the flexibility of having common support tools that are accessible from any location is crucial to the system's effectiveness. This enables, for example... http://www.computerweekly.com/Articles/2001/08/16/181972/volvo-takes-control-through-an-online-global-it-division.htm

...central management of remote dial-up and VPN access phone numbers. Microsoft ITG has found that one of the most common support problems travelling users face is determining and managing local access phone numbers. This problem translates into... http://www.computerweekly.com/Articles/1999/10/13/179091/case-study-combining-remote-access-and-vpn.htm

...central IT department was providing services primarily to the UK side of the business and we needed a pan-European common support [infrastructure]." Sixty five people within the Uniq IT department have now transferred over to Atos. John... http://www.computerweekly.com/Articles/2001/10/12/183059/convenience-foods-group-outsources-it.htm

All Other Computer Weekly Results

...proposed as the flat-fee per month for this new support model. This flat-fee included resolution of the most common support issues. If a customer’s issue is related to a lack of regular maintenance or could have otherwise been prevented... http://www.deconn.com/we-are-warriors-fighting-to-eliminate-the-billable-hour