Results for the tag, avoidable contact.

Find the latest news and information on avoidable contact from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - AVOIDABLE CONTACT

...Government ignored key advice on 'avoidable contact', says Socitm Parliament...national indicator on cutting "avoidable contact", according to the Society...Socitm). The policy of "avoidable contact" aims to encourage citizens... http://www.computerweekly.com/Articles/2008/01/07/228788/government-ignored-key-advice-on-avoidable-contact-says.htm
...incoming calls from citizens with its One Touch Gov contact centre system. One Touch Gov is designed to reduce avoidable contact between residents and the council caused by a failure to resolve requests efficiently. Southwark Council is providing... http://www.computerweekly.com/Articles/2008/07/15/231483/southwark-cuts-incoming-calls-with-one-touch-gov-contact.htm
...Comprehensive Spending Review (CSR) for 2008-11. The avoidable contact measure will be implemented by tracking how much... The government wants to halve the proportion of avoidable contact to help streamline the effective provision of services... http://www.computerweekly.com/Articles/2007/10/10/227350/government-tells-public-sector-to-cut-public-contact-to-improve-services.htm
...The conference, entitled "Raising the game for transformation of local public services: managing efficiency, avoidable contact and customer satisfaction", was organised in the wake of the Comprehensive Spending Review and the new National... http://www.computerweekly.com/Articles/2007/12/05/228470/Socitm-Insight-assesses-the-future-of-transformational.htm

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