Results for the tag, avoidable contact.

Find the latest news and information on avoidable contact from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - AVOIDABLE CONTACT

Government ignored key advice on 'avoidable contact', says Socitm

News
| www.computerweekly.com
| 07/01/2008

...Government ignored key advice on 'avoidable contact', says Socitm Parliament...national indicator on cutting "avoidable contact", according to the Society...Socitm). The policy of "avoidable contact" aims to encourage citizens... http://www.computerweekly.com/Articles/2008/01/07/228788/government-ignored-key-advice-on-avoidable-contact-says.htm

Southwark cuts incoming calls with One Touch Gov contact system

News
| www.computerweekly.com
| 15/07/2008

...incoming calls from citizens with its One Touch Gov contact centre system. One Touch Gov is designed to reduce avoidable contact between residents and the council caused by a failure to resolve requests efficiently. Southwark Council is providing... http://www.computerweekly.com/Articles/2008/07/15/231483/southwark-cuts-incoming-calls-with-one-touch-gov-contact.htm

Government tells public sector to cut public contact to improve services

News
| www.computerweekly.com
| 10/10/2007

...Comprehensive Spending Review (CSR) for 2008-11. The avoidable contact measure will be implemented by tracking how much... The government wants to halve the proportion of avoidable contact to help streamline the effective provision of services... http://www.computerweekly.com/Articles/2007/10/10/227350/government-tells-public-sector-to-cut-public-contact-to-improve-services.htm

Socitm Insight assesses the future of transformational government

News
| www.computerweekly.com
| 05/12/2007

...The conference, entitled "Raising the game for transformation of local public services: managing efficiency, avoidable contact and customer satisfaction", was organised in the wake of the Comprehensive Spending Review and the new National... http://www.computerweekly.com/Articles/2007/12/05/228470/Socitm-Insight-assesses-the-future-of-transformational.htm

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All ResultsNews and blogs from the web - AVOIDABLE CONTACT

Banishing Avoidable Contact to Room 101

News
| www.it-director.com
| 15/09/2009

... News Release Banishing Avoidable Contact to Room 101 Released: 15th...calls from customers. Reducing avoidable contact will improve efficiency and...every sector, to look into why avoidable contact is still happening. The... http://www.it-director.com/business/change/news_release.php?rel=13172

U.K. Contact Centers Struggling to Meet Avoidable Contact Requirements

News
| call-center-software.tmcnet.com

Butler Group Audit Rates Confirm® as a Leader in Infrastructure Asset Management Systems

pressrelease
| www.realwire.com
| 17/12/2009

Survey Shows UK Government Call Centers Lagging in Customer Service Initiatives

News
| callcenterinfo.tmcnet.com

Butler Group Audit Rates Confirm® as a Leader in Infrastructure Asset Management Systems

News
| www10.GIScafe.com
| 17/12/2009

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All ResultsOther content from the web - AVOIDABLE CONTACT

Butler Group Audit Rates Confirm® as a Leader in Infrastructure Asset Management Systems

pressrelease
| www.realwire.com
| 17/12/2009

...Software System Helping Government Agencies to Eliminate Avoidable Contact, Meet NI14 Requirements and Connect All Members...the public sector with its requirements to eliminate avoidable contact and meet National Indicator NI14 compliance. A... http://www.realwire.com/release_detail.asp?ReleaseID=14656

Rostrvm Solutions Call Centre Software