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Broadband UK failing the publicPeople are unhappy with the service they receive from the major broadband suppliers, a report from price comparison service uSwitch has found.News Date: 10:50 27 Mar 2009
Microsoft eases virtualisation with license changesMicrosoft has changed the software licensing and technical support for its server applications to make it easier to get the benefits of server virtualisation. Licensing agreements for 41 server applications wil...News Date: 11:49 20 Aug 2008
Live Technical Support Can Save A Customer - Technology SchoolsMay 30, 2006 by Martin A. David martin.david@technology-schools.com Technology Schools Columnist As technology and technological products become more complex, the technical support engineer's job becomes more i...News
White paper: Technical Support OutsourcingThis paper provides quick reference on various aspects and checkpoints on Technical Support Outsourcing engagement for software product companies – also known as Enterprise Software Vendors (ESVs) or Independen...Whitepapers Date: 10:55 19 Nov 2009
How is your support centre coping?Technical support services are moving to the forefront of suppliers' strategies, driven by shrinking margins and diminishing...In Depth Date: 00:00 01 Mar 2001
Providing Technical SupportTo manage development environments, including training and conversion, and provide technical support to developers during design and testing...Blog Source: it.toolbox.com Date: 19:48 27 Apr 2008
Technical Support - JMP® BlogIf you ever called or e-mailed a problem to JMP Technical Support, you may have been in contact with Duane Hayes. Duane manages JMP Technical Support for SAS. We recently discussed a tip that also may be helpfu...Blog
Fixing Technical Supportwww.toothpastefordinner.com “Let’s try rebooting your computer” If you have ever provided or asked for technical support these words are familiar. I recently had an issue that required some technical support an...Blog Source: blogs.technet.com Date: 20:43 27 Aug 2009
Technical Support for Action Pack SubscribersJust for Action Pack subscribers - your very own online technical support: https://partner.microsoft.com/global/actionpackcommunity The MAPS Online Technical Community* provides an environment in which Microso...Blog Source: blogs.msdn.com Date: 11:34 09 Oct 2008