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British Gas sues Accenture over problems with billing system

British Gas is suing Accenture for £182m over problems with a customer billing system it says has severely impacted on customer service operations.

Vodafone broadens and simplifies mobile broadband

Beginning in June 2008, mobile broadband network will cover major cities and other key urban areas plus firm will typical download task times at point of sale

XP Service Pack 3 may cause browser problems

Microsoft has warned Windows XP users they will not be able to change to different versions of the Internet Explorer browser once they install XP's third service pack.

Web passports system canned as costs soar

The Identity and Passport Service (IPS) has cancelled an over-complicated replacement online passport applications system after rising costs and glitches, which led to about 5,000 applications becoming stuck in the system.

HSBC loses server containing details on 159,000 customers

An HSBC branch in Hong Kong has lost a server containing the personal details of 159,000 customers.

Stealing colleagues’ food worst breach of office etiquette for IT managers

Eating a colleague's food from the fridge or from their desk is the worst breach of office etiquette, according to IT managers.

HP considering EDS acquisition

HP is considering buying IT outsourcing firm EDS for as much as £6.5bn, according to The Wall Street Journal.

Mothercare picks Imprivata, Secure Computing to meet PCI DSS commtiments

  • News
  • Author: Ian Grant
  • Date: 29 November 2007
Mothercare, the UK baby products retailer, is to meet its commitment to the PCI Data Security Standard with a combination of Imprivata's Onesign authentication appliance and one-time-password tokens from Secure Computing.

Norwich Union signs £300m deal with Cable and Wireless

Aviva Insurance Group, which owns Norwich Union, has signed a six-year IT outsourcing contract worth £300m with Cable and Wireless.

Hewlett-Packard to buy EDS for £7.13bn

Hewlett-Packard (HP) has confirmed it is to acquire IT services company EDS for £7.13bn in a deal that is expected to be finalised in the second half of the year.

Ensuring the trust fabric of the knowledge capital society

As networks evolve, traditional views about security must change, creating new security paradigms that protect not only the integrity of knowledge capital but also the reputation and privacy of its users.

Emphasise change management to boost chances of project success, experts advise

Many IT projects get off on the wrong foot through the very fact of being called "IT projects", when they are actually business...

Microsoft to release Office 2007 SP1 through Automatic Update

Microsoft is to release Office 2007 SP1 via Automatic Update from 16 June.

TV Licensing improves customer web experience

TV Licensing, the organisation responsible for collecting UK TV licence revenues, has launched Ask TV Licensing, a new website service that aims to improve its online customer service.

BT and O2 join forces to improve mobile broadband

BT's 21CN to allow O2 to offer effective mobile broadband services that will be increasingly in demand

Social networking and mash-ups top list of disruptive technologies

Social networking technologies and the use of web mash-ups are among the top 10 disruptive technologies that will make headway in enterprises in the next four years, according to research firm Gartner.

10,000 unpaid invoices ‘stuck’ in Birmingham Council SAP system

Birmingham City Council - Europe's largest local authority with a £3bn annual turnover - says it has about 10,000 unpaid invoices from its suppliers "struck" in a SAP-based financial system, more than six months after going live.

Mobile data and managed mobility services take off

Top three budget priorities for CIOs at large enterprises are mobile data, IP convergence, and overall cost management.

Potential security flaw in NPfIT Choose and Book, the Sun reports

The Sun has reported on a potential security breach with the "Choose and Book" system - part of the NHS's National Programme for IT [NPfIT] - at a GP practice at Essex.

Oracle creates Web 2.0 division

Oracle is building a global division to offer businesses products, services and best practices for Web 2.0 collaboration.
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