Mobile email
could be the key tool in a new way of working. The latest research
suggests a new set of rules apply for businesses in 2009/10 - with
an increasingly urgent emphasis on an accelerating speed of
customer service. Now more than ever, it seems there is major
competitive advantage to be gained from implementing mobile working
and reacting quickly to customer needs and requests.
Business owners reported that lost new business opportunities cost
them an average of £21,993 – an increase from £18,840 in 2008 –
which equates to £38.3 billion in potential business that will
simply never happen*. Of course, as far as customers are concerned,
getting service ‘now’ has always been good.
But in an economic downturn, it’s fast becoming critical.
Find out how Vodafone are moving foward with mobile working by
downloading this whitepaper.
