Avaya defines Unified Communications as orchestrated
communication and collaboration across locations, time, and medium
to accelerate business results. It is achieved through the
convergence of real-time, near-real-time, and non-real-time
business communication applications including: calling,
conferencing, messaging, contacts, calendaring, collaboration, and
rich presence with voice, video, text, and visual elements. Users
can access these capabilities using multiple modalities including
voice, data, and speech access, through telephones, PCs, and mobile
devices. These communications services are increasingly designed to
be embedded into structured and unstructured business processes.
This takes Unified Communications to the next level in terms of IP
voice and video telephony; audio, web and video conferencing;
unified messaging of voicemail, email, and fax; instant messaging
and more.
Among the many benefits, one of the most compelling is the
potential to reduce cell phone expenses. Here’s how:
1) Reduce inbound minutes
2) Reduce outbound minutes
3) Take greater advantage of free minutes
4) Reduce long distance expense
5) Reduce roaming charges
6) Reduce voice mail charges
Click Here to read the whitepaper
