Marks & Spencer has signed a deal with IBM and SAP in a bid
to use IT to improve stock visibility and management of
information.
The retailer will implement a range of SAP retail applications,
which will provide it with accurate business data and "robust core
processes".
IBM will manage the programme, which consists of a set of
business applications designed for large retailers.
One job of the IT will be to improve accuracy of business data,
helping the retailer to monitor and report its environmental
activities.
Darrell Stein, Marks & Spencer's director of IT &
logistics, said, "In order to provide the very best customer
service, we need to be flexible and agile to their changing needs.
The SAP solution, implemented by IBM, will allow us to do
that."
