Web 2.0 environments will "prosper" during the credit crunch,
according to secure server provider WorkLight.
The company said Web 2.0 will enhance interaction with other
businesses, and
help companies connect with customers.
Vice-president David Lavenda said contacting customers online
would also save money.
"In an economic environment where businesses absolutely need to
provide more value to their customers at lower costs, meeting them
where they are already spending their time online means survival,"
he said.