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Customer Management Applications News
Find the latest Customer Management Applications news and information from ComputerWeekly.com. Use this page to find Customer Management Applications news, videos, blogs and podcasts from ComputerWeekly.com and from across the web.
- Specsavers adopts CRM platform for single customer viewSpecsavers has deployed a customer relationship management system from Infor to improve customer visibility in its call centre operation.News Date: 15:42 02 Jan 2008
- EDF Energy improves customer servicer with SAP CRMEDF Energy's household and small business customers requiring new connections or service alterations are to benefit...News Date: 18:38 30 Jun 2008
- SAP releases SAP Customer Relationship ManagementSAP has introduced the next version of SAP Customer Relationship Management (SAP CRM), a component of its SAP Business Suite enterprise software.News Date: 14:25 05 Dec 2007
- Amberpoint improves SOA ManagementSOA runtime governance software provider AmberPoint is reducing business transaction errors in its SOA management offering across distributed applications, services and infrastructure.News Date: 12:16 02 Jun 2008
- Apple iPhone Gets First Major Corporate Customer in JapanDeal could be significant for the iPhone in Japan. Unlike other nations the use of smartphones in the Japan market is still low.News Source: www.cio.com Date: 05:00 06 Oct 2008
- Customer Relationship Management And The Internet Challenge | News | Capgemini | Consulting,Conducted on the basis of in-depth interviews with 500 large European and US companies, this White Paper confirms that CRM solution implementations are rapidly moving ahead: the number of large European and US ...News
- SAP this week introduced the latest version of SAP Customer Relationship Management (SAP CRM) 2007.....SAP this week introduced the latest version of SAP Customer Relationship Management (SAP CRM) 2007. New capabilities include multichannel customer service, real-time offer management, and optimized marketing an...News Source: www.mbtmag.com
- Service offers online customer relationship management.Masternaut Three X Announces World First in Online Microsoft CRM Provision, Masternaut Three XNews Source: news.thomasnet.com Date: 13:43 24 Dec 2008
- Customer relationship management: happy customers = profitable customersCustomers, clients, consumers, call them what you will but without them, you don't have a business, writes Jason Nash, product solutions marketing manager,...Opinion Date: 18:10 23 May 2008
- Hot skills: BlackberryWhat is it? The Blackberry has played a regular supporting role in the UK and US governments' attempts to deal with the credit crunch. Alastair Darling...In Depth Date: 15:35 14 Oct 2008
- The whats and whys of customer management for SMBsWhy should you care about customer management? Here's what you can gain by a successful customer management implementationIn Depth Date: 16:17 08 Feb 2006
- How LogLogic is linking operational IT to complianceComputer system log files are deeply boring and unsexy, but it is amazing how quickly they can become fascinating when things go wrong.In Depth Date: 11:00 27 Oct 2008
- Business White Paper Customer Relationship Management Navision 3.70MICROSOFT BUSINESS SOLUTIONS—NAVISION TABLE OF CONTENTS CRM..... 1 An Overview of CRM as a Business ...Whitepaper Source: www.navisioninfo.com Date: 16:18 03 May 2008
- CRM Software, Customer Relationship Management, CRM Solutions from OncontactFor the past decade, Oncontact has designed innovative, budget-tailored CRM -- customer relationship management tools that enable you to better serve your customers and prospects.Web
- Customer management: Microsoft and TenDigits to deliver mobile access to BlackBerryA new alliance promises to deliver full-featured mobile access to both Windows Mobile phones and BlackBerry mobile phones for Microsoft Dynamics CRM. MobileAccess 4.Article Source: www.mbtmag.com Date: 14:59 07 Jul 2008
- PMThink! Project Management Thought LeadershipPMThink! Project Management Thought Leadership The Latest Word in Project ... crm-project, itil, itil-cmdb, microsoft-project-management, pink-elephant, podcast, prince2, ...Audio Source: www.pmthink.com Date: 13:01 10 Oct 2008
- BSkyB v EDS - a crucial judgement for IT industry?Is a promise or a prediction made by a supplier's sales team ever a representation? When is a representation, if that is what it is, ever a misrepresentation? If ever there is a misrepresentation, can it be hel...Blog Date: 13:05 30 Sep 2008
- ROI from Cloud ComputingExcellent and thought provoking article on Cloud Computing ROI here at cio.com. There are, inevitably, concerns about cloud computing: conformance with corporate IT security policies, the lack of SLAs, and supp...Blog Date: 19:30 20 Oct 2008
- David Lacey's IT Security Blog: August 2007 ArchivesThis morning’s IT Governance & Risk Management email shot from Computer Weekly carried a reference to a Burton Group report on trends in the security technology marketplace. Unfortunately it looks like you have...Blog
- Salesforce.com Phishing & Security AwarenessAccording to The Register, "Salesforce.com (SFDC) has been caught with its pants down after phishers persuaded an employee to hand over customer contact details." That SFDC customers have been specifically targ...Blog Date: 11:11 11 Nov 2007
- With Systinet 3.0, HP broadens SOA governance role to encompass services lifecycle, business process...Analyst Dana Gardner examines IT news and trends that impact software strategists to provide insights and outcomes on SOA, app dev, SaaS, enterprise infrastructure and mobile convergence.Blog Source: blogs.zdnet.com Date: 21:13 06 Oct 2008
- A CRM Riff : Hosted Customer Relationship Management (CRM)Microsoft CRM addresses the key opportunities – and challenges – that determine the success or failure of any CRM initiative: user adoption, business fit, and total cost of ownership.Blog
- Introduction to Effective Records and Data Management ProgramsToday at 1pm Eastern, I will be participating in a webinar featuring Rebecca Bates Manno, Ken Tuggle, Bob Webb, and Bob Dibert, who are attorneys with the Louisville, Kentucky office of Frost Brown Todd LLC; an...Blog Source: blogs.ittoolbox.com Date: 06:21 10 Sep 2008
- Miro Consulting’s Blog » software asset managementWe just spent a long weekend in Miami and the NY Times Sunday, April 6th edition runs an article in their Travel section about Miami “Babylon on a Budget: A Weekend Challenge” by Matt Gross.Blog
Customer Management Applications Books
25 Management Lessons From the Customer's Side of the Counter
By James H. DonnellMcGraw-Hill Professional
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