Computer Weekly surveys its CW500 Club of IT directors
each quarter to assess the degree to which organisations are
gaining business value through IT.
Response to each of the six surveys since April 2006 has
averaged 140-150 IT directors, providing a robust quantified and
unique overview of the degree to which IT is providing value.
The survey asks IT directors to assess progress in three areas
critical for providing business value; the areas are:
- IT department capability (such as skilling or professionalism,
where IT Directors have direct control).
- Relations IT and the rest of business (where IT directors have
influence but not control - for example, over implementation of
end-user training)
- IT suppliers (where issues such as interoperability or
licensing can impact the success of a proposed programme)
Recent surveys have shown that IT directors are having to engage
more effectively outside the IT department, and are having to use
their softer skills, communications ability and political acumen to
ensure business value from IT.
The CIO Confidence Index also asks IT directors about take-up of
various technologies, such as open source, service oriented
architecture, or Vista, and plots the degree of take-up to provide
a counter to some of industry's more extravagant claims.
Analysis of the CIO Confidence Index >>