CA has
developed a new network-management technology that can take into
account possible human errors in network settings when gauging the
health of a network.
Analysts said this is the first time that this sort of "change
awareness" technology has been used as part of a network management
suite.
The software,
Spectrum Network
Fault Manager r8.1, also uses root-cause analysis techniques to
correlate human errors with network events.
As a result, the software can help IT departments to uncover
both human errors and technical issues by using a single
troubleshooting process, which can improve service levels and
repair times.
Rich Ptak, partner and co-founder of analyst Ptak Noel and
Associates, said, “A substantial percentage of network problems,
especially many of the most egregious ones, turn out to be
self-inflicted. By enabling IT organisations to rapidly pinpoint
these errors, the newest release of CA Spectrum provides a valuable
tool to preserve network service levels for the business.”
CA Spectrum
Network Fault Manager r8 >>
CA UK support
>>
Rich Ptak, partner and co-founder of analyst Ptak Noel and
Associates >>
Jailed former CA sales head ordered to pay £15.6m >>
CA launches model to ease IT management >>
CA offers new database management tool>>
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