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Users offered service to tackle IT complexity

Cliff Saran
Monday 22 November 2004 04:34
Sun's services arm has launched a range of services and technologies aimed at helping users to deploy and manage IT systems.

The Service Optimised Datacentre programme will offer services for automating datacentres based on a service-oriented architectures.

It will use Solaris 10 and Sun's N1 Grid technologies.

Sun will back this with its Operations Management Capability Model. This is a set of best practices based on principles from the Information Technology Infrastructure Library and the Controls Objective for Information and Related Technology.

Sun said it would also establish a team of specialists that could act as a programme management office for Sun partners to deliver services to optimise users' datacentres.

Global outsourcing supplier EDS is one of Sun's business partners that plans to deploy the programme through its outsourcing service.

EDS said it had used elements of the programme, such as Sun's architecture and server consolidation methodologies, to revise and rationalise an SAP implementation.

Larry Lozon, vice-president, EDS Hosting Services, "We were able to reduce our client's datacentre complexity, simplify systems management and administration tasks, and reduce overall maintenance costs by more than 40% and support costs by more than 30%."