Nestlé has a signed a contract “worth tens of millions of
euros” to deliver voice-over-IP (VoIP) communications across 1,500
global locations to help slash voice call costs.An Alcatel spokesman said the company's
OmniPCX Enterprise systems would be used to replace a large number
of the food manufacturer’s 200,000 traditional TDM (time division
multiplexing) phone lines over a five-year period.
With 255,000 employees, Nestlé is one of the
biggest companies so far to deploy VoIP globally, which provides
large savings on international phone calls.
Although the call quality of VoIP can often be
inferior to TDM, particularly over busy converged data networks,
the cost savings are an increasingly attractive proposition for
business and consumers alike.